Identity Protection

Identity Protection  

Overview

Every 2 seconds, someone’s identity is stolen. It takes over 300 hours to resolve, costing an average loss of $9,650 to restore their identity and minimize the damages. With consumers, financial institutions, healthcare providers, and government agencies transacting digitally, the risk for exposed personal information increases and may result in additional incidents of identity theft.

When it comes to identity theft, every second counts. Identity theft and data breaches are on the rise every year.

  • Every 2 seconds, thieves steal another identity
  • Data breaches increased 40% in 2016 totaling over 15 million stolen identities
  • More than 500,000 victims were children


Thanks to your employer you’ll have access to a comprehensive solution to proactively monitor your identity. Plus, you can take advantage of:

  • Discounted pricing only $6.95 per employee per month. If you would like to enroll additional household members, pay only $13.95 per family per month.
  • Full service identity restoration, social media reputation monitoring, credit report each year and more.
  • $1 million Identity Theft Expense Reimbursement Insurance.
  • Easy to enroll!


As a new hire, you can enroll within 31 days of your benefits eligible date. Outside of your new hire enrollment period, enrollment is limited to the company's annual enrollment period.

Enrollment

Enroll online through our secure website.

Contact Us

 Address
Mercer Voluntary Benefits
12421 Meredith Drive
Urbandale, IA 50398
 Phone
1-855-546-5369
 Hours
 M-F 7a-8p CT, Sat 7a-1p CT
 Email
customer.service@mercer.com

How It Works

FAQs

Answers about the plan, including eligibility, options, enrollment, customer service and more.

  • Who is the provider?

    ID Watchdog provides world-class identity theft protection and resolution services. ID Watchdog leverages proprietary technology that searches billions of data points to detect and alert changes in the personal identity profiles of our customers. They find potential issues first and fix them fast.

  • How can this help me?

    Identity theft can wreck your finances and take months to recover from.  That's why ID Watchdog gives you the tools and protection to help prevent or mitigate damages that result from identity theft.

    ID Watchdog ‘s network includes credit monitoring, credit report and score, subprime and payday loan activity. They monitor over 25 categories of personal information and scans over 1 billion data points for you and your family:

    • Criminal records
    • Social Security number
    • Dark Web
    • Hacker forum
    • And many more to secure your identity.
  • Who is eligible?

    All employees and their family members are eligible.

  • When can I enroll?

    As a new hire, you can enroll within 31 days of your benefits eligible date. Outside of your new hire enrollment period, enrollment is limited to the company's annual enrollment period.

  • What if my employment status changes?

    When you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the policies' terms and conditions. Although payroll deduction will no longer be available if you retire or leave your company, you can still take advantage of the same discounted rates through credit card billing. 

  • My bank/credit card offers identity theft protection. Why would I need ID Watchdog?

    ID Watchdog protection goes beyond basic coverage from banks and credit cards. ID Watchdog watches for your personal information to appear in telltale places that bank and credit card services do not have access to. Plus, ID Watchdog’s team is available 24/7, and will fully manage your identity and restoration on your behalf.

  • Is it safe to give ID Watchdog my personal information?

    ID Watchdog is Payment Card Industry (PCI) certified. To ensure the highest level of protection, ID Watchdog encrypts all your data using military-grade protocols. ID Watchdog employees are HIPAA-compliant trained and mandated to complete extensive industry training on Fair Credit Reporting Act (FCRA), Identity Theft Red Flags, Personally Identifying Information (PII) and more. ID Watchdog requires two-step login authentication to ensure that only authorized users access their personal information.

Mercer's Role & Compensation

Details of Mercer disclosure of the compensation.