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In hospitality and gaming, opportunities abound — but so do risks. A global team of specialists with powerful data and analytics can help you safeguard against unforeseen events.

Nearly 750 dedicated insurance and risk management professionals…serving more than 150 US clients…placing more than US$380 million in premium in the US marketplace and nearly US$450 million worldwide

For casinos, hotels, and resorts worldwide, the market is as crowded and competitive as ever with companies focused on vying for the attention of new customers and retaining their current customers. Staying abreast of the complex regulatory environment governing the hospitality and gaming industry is critical in today’s marketplace. Staff attraction and retention are a priority and a challenge, while ensuring employee and guest safety are paramount. Cyber-attacks pose a threat to confidential customer data, and negative social media commentary can materially affect an organization’s reputation and brand. Building brand awareness and creating incremental brand value is an increasing priority for the hospitality and gaming industry.

Marsh has a team dedicated to serving the hospitality and gaming industry. Our industry-specific loss control and claims specialists share knowledge and best practices with clients around the world by delivering innovative and insightful solutions. Supported by Marsh’s industry-leading analytics and benchmarking, our specialists identify salient risk trends and develop  loss-control programs to help you anticipate and manage risks.

Marsh’s Hospitality & Gaming Practice can help reduce your total cost of risk, enabling you to make strategic business decisions with confidence — to help your bottom line.

Depth of Expertise

Marsh has hospitality and gaming-focused resources locally, regionally, nationally, and globally. These resources are not limited geographically, but are part of an electronically connected worldwide industry knowledge network.

In addition, our "borderless" internal structure and culture supports a collaborative work environment, encouraging our local offices to reach throughout Marsh's global network to ensure that the right resources are brought to bear on each client’s needs, with personalized service and attention of local representation.

Longstanding Commitment

Marsh's Hospitality and Gaming Practice was formed to support our strong commitment to serving the needs of our hospitality and gaming clients. We’ve earned our reputation as a leader by thoroughly understanding industry issues and successfully designing and delivering specialized risk management solutions.

This specialized approach allows us to offer you individual and tailored attention to solve a wide range of exposures within your organization’s risk profile. We understand the importance of having a trusted broker and risk advisor who is knowledgeable about your industry and the risks you face.

PRIME Hospitality

If your business is hospitality, you know what it means to face risks 24 hours a day, seven days a week. Your properties are exposed to complex property risks – ranging from natural catastrophes (earthquakes, hurricanes, tornadoes, floods and other destructive weather) to attacks and thefts, sexual assaults, and slips and falls. Associated claims and liability exposures from these events can be significant, with losses often reaching into the millions of dollars.

Today’s hospitality organizations are looking for new and innovative ways to manage their risk and improve their bottom line. To help you address the wide range of ever-shifting risks, Marsh has developed our PRIME hospitality suite of solutions for owners, operators, and managers. Through Marsh’s PRIME hospitality facilities, we are able to offer you competitive risk-transfer options for difficult-to-place risks, driving reductions in premium costs, and ultimately lowering your expenses per room.