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With deep knowledge of the insurance landscape, a comprehensive claims database, and analytics to derive insights from data, we can help you reduce your total cost of risk.

Workers’ Compensation Center of Excellence and national practice… Expertise in 50 states, DC, and US territories

The workers’ compensation environment is growing increasingly complex and challenging as new issues continue to arise. Prescription drugs, marijuana legalization, an aging workforce, and a stream of legal and regulatory changes are all contributing to more complex workers’ compensation claims and higher costs.

Members of Marsh’s Casualty Practice, supported by the expertise of our Workers’ Compensation Center of Excellence (COE), can help you address these challenges and more effectively manage your workers’ compensation costs. Through MPACT®, our holistic and integrated approach to driving down casualty total cost of risk, we deliver the full spectrum of our workers’ compensation offerings. These include:

  • Optimal program design, execution, and placement.
  • Advanced analytics and modeling.
  • Pre- and post-loss strategies.
  • Claims management and advocacy.

By combining proprietary data analytics and knowledge of the marketplace, we can help you improve and differentiate your risk profile, stay current on workers’ compensation issues, and reduce your total cost of risk.

Center of Excellence

Marsh’s Workers’ Compensation Center of Excellence (COE) was formed to enhance our workers’ compensation offering and help clients navigate a complex landscape. The Workers’ Compensation COE can help you address current and emerging challenges, stay informed on jurisdictional and legislative changes, and understand the impact of new reforms on your business.

The Workers’ Compensation COE also collaborates with our casualty advisory and placement colleagues, risk consulting and claims professionals, and Marsh Global Analytics to develop innovative solutions and deploy enhanced mitigation techniques and industry-leading analytics.

Workers’ Compensation Council

Marsh’s Workers' Compensation Council is a central access point for our clients and colleagues.

This team of experienced workers' compensation professionals:

  • Monitors emerging workers’ compensation issues.
  • Provides comprehensive views on important issues affecting our clients and the insurance market.

The council supports our clients and colleagues and includes expertise in our core brokerage, analytics, workforce strategies, and claims operations.

Program Design and Implementation

Specialized by industry, geography, and buying style, our brokers have the expertise to navigate a dynamic marketplace and advocate on your behalf to secure the most competitive pricing and terms and conditions for your workers’ compensation insurance program.

By differentiating each client’s risk profile in the marketplace, we deliver superior program placement results. We apply our analytics and market experience with a thorough understanding of your unique characteristics and priorities. And we collaborate with you to develop and execute a comprehensive marketing strategy.


Analytics are changing risk management, which is why we’ve made it a core theme in each step of our MPACTSM approach. We continue to invest in best-in-class tools and technology, and leverage our workers’ compensation data set to help drive a disciplined approach to risk-based decisions and reduce workers’ compensation total cost of risk (TCOR).  Our analytic tools can help:

  • Benchmark insurance program parameters and pricing.
  • Compare loss trends and pre- and post-loss metrics against peer companies and industry best practices.
  • Identify the unique cost drivers of your workers’ compensation program.
  • Fine-tune solutions to maximize your cost-containment efforts and improve bottom-line performance.
  • Help you choose the optimal risk transfer and insurance structure to lower TCOR while meeting your organization’s risk tolerance goals.

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Pre- and Post-Loss Solutions

Through our casualty team, clients can also access the expertise of Marsh Risk Consulting, which can help organizations to continuously improve their approach to managing workers’ compensation programs. Our experts support efforts to reduce workers’ compensation loss costs, improve productivity and profitability, reinforce behaviors in support of key business objectives, and develop and implement sustainable safety and health management systems.

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