Identity Protection

Identity Protection  

Overview

1 in 18 consumers were victims of identity theft in 2018.1

 

Because There’s Only One You.
Your identity is important – it’s what makes you, you. You’ve spent a lifetime building your name and financial reputation. Let ID Watchdog help you better protect it. And, they’ll even go one step further and help you better protect the identities of your family.

 

Easy & Affordable Identity Protection
With ID Watchdog®, you have an easy and affordable way to help better protect and monitor the identities of you and your family. You’ll be alerted to potentially suspicious activity and enjoy the peace of mind that comes with the support of dedicated resolution specialists. And, a customer care team that’s available any time, every day.

 

 

Tell Me More

You can take advantage of an individual plan for only $6.95 per month. If you would like to enroll additional household family members, pay only $13.95 per family per month.
Enrollment

Enroll online through our secure website.
Contact Us

 Address
Mercer Voluntary Benefits
12421 Meredith Drive
Urbandale, IA 50398
 Phone
1-855-546-5369
 Hours
 M-F 8a-5p CT
 Email
employerbenefitsinquiries.service@mercer.com

How It Works

FAQs

Answers about the plan, including eligibility, options, enrollment, customer service and more.

  • Who is the provider?

    ID Watchdog provides award-winning identity theft protection and resolution services – monitoring your credit and helping you better protect your identity. With tools to help you better safeguard your personal and financial information, ID Watchdog leverages proprietary technology that searches billions of data points to detect and alert changes in the personal identity profiles of their customers and their customers’ families.

  • How can this help me?

    Every online transaction leaves a trace behind, taking on a life of its own, which can put your credit and identity at risk. ID Watchdog® is everywhere you can't be -- monitoring your credit and helping you better protect your identity.

    This award-winning service includes:

    • Monitoring across your credit cards, bank accounts, loans, billions of public records, and even the dark web
    • Alerts when activity that could indicate potential fraud is detected
    • Fully-Managed Identity Theft Resolution and 24/7/365 ID Watchdog Customer Care Center
    • Family plans to help better protect the identities of children and adult family members in your household
    • Locking and unlocking your Equifax® credit report with certain exceptions2
  • Who is eligible?

    You and your family members are eligible, as long as you are actively at work.

  • When can I enroll?

    As a new hire, you can enroll within 31 days of your benefits eligible date. Outside of your new hire enrollment period, enrollment is limited to the company's annual enrollment period.

  • What if my employment status changes?

    When you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the product’s terms and conditions. Although payroll deduction will no longer be available if you retire or leave your company, you can still take advantage of the same discounted rates through credit card billing. 

  • Why would I need ID Watchdog?

    From award-winning credit monitoring and innovative features, to resolution specialists and 24/7/365 customer care, ID Watchdog offers solutions to help better protect yourself against identity theft. This can give you greater peace of mind.

 

1.2019 Identity Fraud Study, Javelin Research, March 2019.
2.Locking your Equifax credit report will prevent access to it by certain third parties. Locking your Equifax credit report will not prevent access to your credit report at any other credit reporting agency. Entities that may still have access to your Equifax credit report include: Companies like Equifax Global Consumer Solutions, which provide you with access to your credit report or credit score, or monitor your credit report as part of a subscription or similar service; Companies that provide you with a copy of your credit report or credit score, upon your request; Federal, state, and local government agencies and courts in certain circumstances; Companies using the information in connection with the underwriting of insurance, or for employment, tenant or background screening purposes; Companies that have a current account or relationship with you, and collection agencies acting on behalf of those whom you owe; Companies that authenticate a consumer’s identity for purposes other than granting credit, or for investigating or preventing actual or potential fraud; and Companies that wish to make pre-approved offers of credit or insurance to you. To opt out of such pre-approved offers, visit www.optoutprescreen.com.

Mercer's Role & Compensation

Details of Mercer disclosure of the compensation.